1116 Ave. F. • Gothenburg, NE. 69138 Cell-970-455-4346 • firstname.lastname@example.org
Transportation/ Communications Technical Operations Analyst
Seasoned technical coordinator whose combined strengths in problem-solving and team leadership have helped to reduce client’s operating costs by 11% in 2009. Pursuing Masters program at University of Nebraska for Instructional Technology 2010 to present.
- Updated awareness of trends and utilization of new technology that are changing transportation industry.
- Ability to achieve crisis avoidance outcomes working in high-stress environments with diverse work teams.
Problem-Solving • Decision Making • Leadership • Oral/Written Communications • Team-Leadership • Performance & Productivity Improvement • Locomotive • EMD • SD70ACE • SD70M • Operations • Test & Measurement • Analyzing • Assessing Performance • Coaching • Coordinating • Delegating • Task Management • Training • Implementing • Listening • Motivating • Multitasking • Organizing • Persuading • Project Management • Public Speaking • Supervising • Reporting • Troubleshooting • Negotiating • Repairing • Researching • Customer Service • Radio/Telephone • Locomotive Maintenance • Engineering & Materials • Material Management • Measuring & Monitoring Devices • Performance Indicators • Quality Control/Assurance • Workflow • Process Control • Lean Manufacturing • Computer Based Maintenance (CBM) Testing • SOPs & Audits • FAA license- Airframe repair • Powerplant repair
Software: ADOBE/WORDPRESS • UP-TCS/MCS/RYM software • SAP • CPM • EXCEL • Microsoft WORD/ PROJECT • PRIMAVERA; Lean manufacturing quality tools: Kaizan • Six Sigma • Cause-Effect root cause analysis; Languages: English • Fluency in German and French.; Construction machinery and equipment. Forklift • Easylift • Bobcat • Overhead cranes to 20-ton • Hydraulic lifts • Drop-pit lifts • Rail wheel gauges • Electronic testing meters
Achievements & Results
Helped client, UPRR, trim 11% from operating costs by using my problem-solving, and online data referencing skills on 24-7 operation radio call-in desk to troubleshoot primarily SD70ACE locomotive and DPU problems. (EMD)
Decreased mainline locomotives road failures 20% by helping to establish a national locomotive troubleshooting technical radio network, at client’s, UPRR corporate facility, in Omaha, Nebraska. This project is to improve corporate operations costs. (EMD)
Maintain 30-minute or less train downtime by assisting crews to restore disabled locomotives thus creating EMD tech desk savings more than the potential EMD contract guarantees to UPRR. (EMD)
Improved locomotive system failure identification process to include EMD fault codes to improve quality and accuracy of data entries. As a result, the UP desk is now inputting fault codes for system-wide access by maintenance technicians. (EMD)
Improved project completion goals and improved safety using leadership style based on reason and reasonable communication with 30-man work groups. (UPRR)
Gained additional 30 minutes time of locomotive movement per 8-hour shift by recommending differently designed guardrail structures to eliminate ramp damage. (UPRR)
Reduced expensive UPRR shop dwell time, one hour per shift thus meeting dwell goals by more effectively selecting and assigning locomotive to specific tracks and spot, in advance of shop placement for in-shop repair. (UPRR)
Electro-Motive Diesels Inc., La Grange, ILL. Technical Coordinator 2007-2009
- As one of 5-member team, establishing a national locomotive troubleshooting technical radio network at the UPRR corporate facility, in Omaha, Nebraska.
- 24-7 rotating shifts, radio-responder/ UPRR main-line locomotive troubleshooter.
- Data entry to immediate access UPRR-TCS and EMD-LTS online date network.
- Compile and develop assist scripts, and indexed guide for troubleshooting,
- Author of EMD system-wide Best Practices.
Union Pacific RR, North Platte NE, Machinist/Foreman 1996-2007
- Perform locomotive repairs and used UP- TCS/MCS software for troubleshooting.
- Manage computerized transportation plan used UP-RYM software.
- Coordinate locomotive maintenance to meet national train shipping schedules.
- Apply interpersonal, communication skills to deal with on-shift labor/safety issues, interactions per corporate directives.
- Supervise craft personnel, 30-man crews (average).
Burlington Northern/Santa Fe RR, Alliance, NE, Journeyman Machinist 1994-1996
- Perform locomotive repairs.
- Re-organize tool-room and on-ramp parts storage
- Operate plant equipment and machinery as needed to complete work
- Complete Railroad Bureau Journeyman training program.
Continental Airlines, Denver CO, Project Engineer 1987-1993
- Coordinate scheduled maintenance – Boeing 737-727; McDonald Douglas-MD80
- Improve reporting of CP schedules, specific activities, according to FAA regulations
- Reviewed detailed, technical documentation, at release of aircraft to flight crew.
Bachelor of Science -Southern Illinois University, Carbondale, ILL.; Communications/R-TV (major) Business /French (minors); Certificate for Airframe and Power-plant technician program from Emily Griffith Opportunity School 1992
Professional Affiliations, Memberships: World Future Society; SIU Alumni Association; Business and Professional Women Organization
Professional Training/Licenses: EMD-SAP, EXCEL -2007-2009; -UPRR- Distributed Power Locomotive Seminar-2007; UPRR-TCS, MCS, RYM- 1998-2006; Ethics course and Carnegie motivation course 2005; Railroad Education Bureau- Certified Journeyman Locomotive Machinist 1995; FAA Licensed Airframe and Power Plant technician 1992; Project Management Institute Primavera seminars 1990-93.
Community Volunteer/Advocate: Spokesperson to Gothenburg Rotary Club and Town for rail-crossing QUIET ZONE-2007; Grant writer for DOE- 2007–Solar Initiative to fund a videoconference center, Gothenburg, NE; Successful, grant writer- UPRR Foundation- Gothenburg Community Theatre, 2001; CPM Design/Application- Luther Burbank Center, Sonoma CA-1984; Features Editor, the ADVOCATE, Tonopah, NV-1980-82